Support

Download the Softel Care Factsheet

Softel believes support is a key component when creating an integrated solution. That’s why in addition to providing full consultation with our expert engineers to design and deilver a solution, Softel also offers in-house, expert, post-sales support and maintenance known as ‘Softel Care’.

Download our Softel Care Factsheet

Softel Care is a tiered range of support & maintenance options that span from simple software updates to full 24 x 7 x 365 telephone and on-site support. Softel can advise on the best Softel Care option to suit operational requirements.
Softel’s well regarded team of engineers offers valuable services and expertise including:

  • Solution design and consultancy (including custom partnering and system integration)
  • Bespoke software and hardware development
  • Technical and operational training programs
  • Commissioning (in-house and on-site) and installation
  • Project management