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Softel believes support is always a key component when creating an integrated solution.  That’s why in addition to providing full consultation when specifying and delivering a solution, Softel also offers in-house, expert, post-sales support and maintenance known as ‘Softel Care’.

Softel Care is a tiered range of support & maintenance options that span from simple software updates to full 24 x 7 x 365 telephone and on-site support.  As part of the sales process Softel can advise on the best Softel Care option to suit operational requirements.

Softel's well regarded team of engineers offers valuable services and expertise including:

• Solution design and consultancy (including custom partnering and system integration)
• Bespoke software and hardware development
• Technical and operational training programs
• Commissioning (in-house and on-site) and installation
• Project management